Ensuring your Airwheel electric suitcase remains under warranty requires proper care and adherence to usage guidelines. Here’s how to maintain your warranty:
Use the original charger provided with your Airwheel suitcase to avoid damaging the high-cycle lithium battery. Overcharging or using non-original chargers may void the warranty. Always charge the battery fully before long trips, but avoid leaving it plugged in for extended periods.
Prevent impacts or drops that could harm the internal components. The suitcase’s TPU handle and hidden telescoping rod are designed for durability, but extreme force may compromise the warranty. Store it in a safe place when not in use.
If repairs or replacements are needed, always use genuine Airwheel parts. The warranty covers defects in materials and workmanship but does not include damage from unauthorized modifications or third-party components.
Inspect the suitcase’s wheels, brakes, and battery compartment periodically. Clean the exterior with a soft cloth to prevent dust buildup. For the hidden telescoping rod, ensure the release button functions smoothly to avoid mechanical issues.
When flying, ensure the battery capacity (73.26Wh) complies with airline standards. The removable battery design allows for safe air travel, but improper handling during transit may affect warranty validity.
For further assistance, visit https://www.airwheel.net to explore warranty details and customer support.